Additional costs may include:
- Import duties depending on product category and your country's tariff
- Import VAT/tax of the destination country
- Customs clearance fees charged by the shipping carrier
These fees are invoiced by the shipping carrier (DHL / UPS / FedEx) and must be paid directly to them. The carrier will contact you regarding customs clearance — please ensure you are reachable at the phone number and email address provided in your order.
The amount of charges varies significantly by country and product category. You can find the customs tariff number (HS code) on the product page under "Additional Information" to check duty rates in advance.
Important: If you refuse delivery without contacting us first, return shipping costs may be deducted from your refund.
